Game Tester Freshers Walk-in Drive - GlobalStep Pune

Salary

3-6 LPA

Location

Banglore

Highlights

Build trust with parents, resolve issues for subscription renewals, gather feedback, communicate clearly, daily city travel.

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Description

We are seeking a Customer Engagement Specialist to join our dynamic Sales & Business Development team. In this role, you will be responsible for meeting and building trust with parents, ensuring subscription renewals through effective issue resolution, collecting and sharing valuable feedback to improve services, acting as the primary contact for clear communication, and conducting daily travel within the city as scheduled.

Your responsibilities include:

• Building strong relationships with parents and resolving any issues that arise to ensure subscription renewals.
• Gathering and analyzing customer feedback to enhance our services and offerings.
• Acting as a key point of contact for effective communication, ensuring all queries are promptly addressed.
• Engaging in daily travel within the city to meet parents and maintain strong community presence.

The ideal candidate will possess excellent interpersonal skills, a passion for education, and a commitment to delivering exceptional customer experiences. A background in EdTech or related fields is preferred but not mandatory. Strong communication, problem-solving, and relationship-building abilities are essential.

Join us and contribute to the success of our mission-driven organization by enhancing parental trust and satisfaction through outstanding customer engagement practices.

Skills

Customer-Relationship-Management Issue-Resolution Feedback-Analysis Clear-Communication Travel-Skills