Game Tester Freshers Walk-in Drive - GlobalStep Pune

Salary

3.25-5 LPA

Location

Pune

Highlights

Handle customer inquiries, resolve issues, ensure high levels of satisfaction, dynamic BPO environment.

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Description

Are you passionate about delivering exceptional customer service? Join us as a Customer Service Representative in our dynamic BPO setting, where you’ll interact with customers through various channels to resolve issues and ensure high levels of satisfaction. This role demands excellent communication skills, the ability to multitask efficiently, and proficiency in using customer service software.

Your responsibilities will include:

• Handling customer inquiries via phone calls, emails, and live chats
• Providing prompt and effective solutions to customer problems
• Maintaining detailed records of interactions and resolving issues efficiently

We are seeking candidates with previous experience in a BPO environment who can adapt to diverse customer types. You should possess strong phone handling skills, active listening abilities, and the capacity to prioritize tasks while managing time effectively.

As part of our team, you will:

• Ensure customer satisfaction and loyalty
• Utilize customer service software for efficient record keeping

We offer a full-time permanent position in a vibrant role category. Candidates with any undergraduate degree are encouraged to apply.

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Skills

Excellent-communication-skills Strong-phone-contact-handling Active-listening Time-management Proficiency-in-customer-service-software Adaptability-to-diverse-customer-types Multitasking Customer-orientation