Game Tester Freshers Walk-in Drive - GlobalStep Pune

Salary

Not Disclosed

Location

Kolkata

Highlights

Join Wipro's Customer Success & Operations team for a blend of support roles and a permanent position with global opportunities.

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Description

Responsibilities:

• Handle customer issues and queries via email, chat, and voice support.
• Conduct blended processes, ensuring seamless interaction between different support channels.
• Schedule and manage rotational shifts with two weeks off every month.

Preferred Candidate Profile:

• Freshers are welcome to apply; we prioritize good communication skills.
• A quick thinker with a strong presence of mind is ideal for this role.

At Wipro, integrity and commitment to sustainability are at the core. Our comprehensive suite of services includes customer success, service & operations support. We leverage 55+ emerging technologies to deliver innovative business solutions to our clients. As a part of our team, you will play a crucial role in enhancing client satisfaction and operational efficiency.

Perks:

• Cab facility for distances under 25 km
• Paid time off for two weeks every month
• Permanent employment with a global IT leader
• Diverse work environment across 175+ cities in 6 continents
• Access to medical facilities and comprehensive health plans

About the Role:

• Customer Success, Service & Operations - Other
• BPM / BPO Industry Type
• Full-Time, Permanent Employment Type

Education Requirements:

• No specific degree required; however, a strong academic background is beneficial.

Key Skills:

• Bilingual (English)
• Customer Support
• Email and Chat Communication
• Problem-solving skills
• Interpersonal skills
• Data analysis
• Process improvement

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Skills

Email-Communication Chat-Support Voice-Process Blended-Process Problem-solving-Skills Interpersonal-Skills Data-Analysis Process-Improvement Customer-Service Bilingual-(English)