Game Tester Freshers Walk-in Drive - GlobalStep Pune

Salary

2-3.2 LPA

Location

Hebbal

Highlights

Multilingual support, problem-solving skills, CRM experience

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Description

Delights Marketing Solutions, a staffing and talent acquisition consultancy based in Kolkata, is currently seeking experienced Customer Support Specialists to join our dynamic team. Our ideal candidate will be highly professional, multilingual, and possess excellent communication skills to handle customer inquiries via phone, email, and chat.

Responsibilities:

• Respond to customer inquiries in a timely and professional manner.
• Provide accurate information about our diverse range of products and services.
• Resolve customer complaints and ensure high levels of satisfaction.
• Process orders, handle returns, and exchanges efficiently.
• Collaborate with team members to deliver seamless customer experiences.
• Maintain detailed records and update information in the database accurately.
• Participate in regular training sessions to stay updated on product knowledge and best practices in customer service.

We are looking for candidates who meet the following requirements:

• Native or near-native proficiency in spoken English and Hindi.
• Strong written communication skills in English.
• A proven track record of handling customer service roles with a focus on satisfaction and retention.
• Adept at problem-solving and multitasking in high-pressure environments.
• Familiarity with CRM software and database management systems is a plus.

Join our team and be part of an organization that values ethical hiring practices, transparent communication, and the support of long-term professional growth. We offer competitive salaries ranging from Rs 2,00,000 to Rs 3,20,000 annually, along with health insurance as a perk.

Skills

Customer-Service-Excellence Multilingual-Communication Problem-Solving CRM-Software-Proficiency Data-Management