Game Tester Freshers Walk-in Drive - GlobalStep Pune

Salary

Not specified

Location

Thiruvananthapuram

Highlights

Provides day-to-day IT support; troubleshoots hardware/software issues; monitors system performance.

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Description

Our retail company is seeking a dedicated IT Support Specialist to ensure smooth and efficient day-to-day operations through comprehensive technical support. The ideal candidate will possess strong problem-solving skills, knowledge of hardware, software, network systems, and applications. Responsibilities include troubleshooting issues across various platforms such as POS, CCTV, access control, and internal applications, coordinating vendor maintenance, monitoring system performance, and maintaining documentation.

• Troubleshoots hardware, software, network, and application issues
• Coordinates with vendors/service providers for system maintenance
• Monitors system performance to ensure minimal downtime
• SUPPORTS POS, CCTV, access control, and internal applications
• Maintains basic documentation and issue logs
• Assists in system upgrades, installations, and backups

The successful candidate will have a relevant degree in Computer Science or IT, along with at least two years of experience. Good communication skills are essential for this role.

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Skills

Hardware-Networking LAN-Troubleshooting Software-Installation Desktop-Support IT-Asset-Management Network-Administration Problem-Solving Communication-Skills Backup-and-Restore Application-Support