Highlights
Full-time, permanent position with competitive salary and benefits package.
Description
Job Summary
pAt BrightChamps, we empower the next generation of technology leaders. As an Academic Counsellor for ROW markets, you'll connect with international parents to understand their child's needs and recommend programs that suit them best. Drive enrollments through consultative sales while maintaining a customer-first approach.
Responsibilities
- Engage with ROW-based parents via calls, WhatsApp, emails, and video meetings.
- Assess the child’s current learning level and suggest appropriate courses.
- Convert leads into enrollments by addressing objections and communicating value effectively.
- Update CRM tools to track lead status and conversions promptly.
- Achieve weekly and monthly targets in a performance-driven environment.
Required Skills
- Outstanding communication skills
- Customer service orientation
- Persuasive negotiation techniques
- Strong problem-solving abilities
- Familiarity with CRM tools
Required Skills Explained
- Excellent communication skills to engage with international parents effectively.
- Strong persuasion and problem-solving abilities to handle objections and drive enrollments.
- Proficiency in using CRM tools for lead management and tracking progress.
- Customer-first mindset to ensure a positive experience for prospective students and their families.
Who is this for
pIndividuals who thrive in a target-oriented environment, have excellent communication skills, and are passionate about bridging the gap between school education and real-world skills.
Why This Job is a Good Opportunity
ulliGlobal platform with opportunities across multiple countries, providing diverse exposure.liImpactful role in shaping the future of education technology and empowering young learners.liPotential for career growth within a rapidly expanding industry.liCompetitive remuneration and comprehensive benefits package including health insurance and provident fund.
Interview Preparation Tips
- Practice your communication skills to ensure you can confidently explain the program USPs to parents.
- Prepare examples of how you have successfully handled objections or resolved problems in previous roles.
- Familiarize yourself with CRM tools and understand their importance in managing leads effectively.
- Research BrightChamps and its programs thoroughly to demonstrate your knowledge during interviews.
Career Growth in This Role
pThis role offers excellent prospects for career advancement within the education technology sector. With experience, you can move into more specialized sales roles or take on leadership positions managing teams of Academic Counsellors. Additionally, there are opportunities to explore other areas such as operations, customer service, and product development.pThe global reach of BrightChamps means that you could also have the opportunity to work in different markets, providing a unique and enriching professional journey.
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Skills
Frequently Asked Questions
What is the expected work schedule?The role involves working 6 days a week, including Saturdays and Sundays, with a shift window from 12 PM IST to 3 AM IST.
Do I need my own laptop for this job?Yes, candidates must have a personal laptop in good working condition as it is mandatory for the role.
What are the benefits package offered?Benefits include health insurance, provident fund, and other incentives.
