Game Tester Freshers Walk-in Drive - GlobalStep Pune

Salary

Not Disclosed

Location

Nagar

Highlights

Experienced IT professional with strong troubleshooting skills, adept at maintaining system integrity and providing user support.

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Description

Join our dynamic engineering team as a System Support Coordinator and contribute to the seamless operation of our advanced software systems. This role demands a blend of technical acumen, strong communication skills, and the ability to work effectively with cross-functional teams.

We are seeking an experienced professional who possesses a degree in Information Technology or Computer Science and has hands-on experience in system support and administration. You will be responsible for providing technical support, troubleshooting system-related issues, maintaining documentation, and ensuring data integrity and security within our systems.

Key responsibilities include:

• Technical Support & Troubleshooting: Diagnose and resolve complex system issues efficiently.
• Maintenance & Administration: Manage the day-to-day operation of our systems and applications, ensuring optimal performance.
• Collaboration & Documentation: Work closely with cross-functional teams to identify and resolve technical problems while maintaining comprehensive documentation for system processes and procedures.
• Data Analysis & QA: Conduct thorough data analysis and quality assurance reviews to ensure compliance and accuracy in submitted files.
• System Integrations & Reporting: Support the integration of new systems, generate Month-End reports, and coordinate file exchanges with external vendors.
• User Training & Support: Provide comprehensive training and support to end-users on system functionalities.

This role is a crucial part of our engineering team, offering opportunities for growth within the software development domain. We offer competitive salary packages and excellent benefits in a supportive work environment.

Skills

System-Monitoring Data-Integrity-Management Technical-Documentation Troubleshooting-Techniques Cross-Functional-Collaboration