Highlights
Supporting client goals, optimizing setups, improving efficiency, developing new tools.
Description
Job Summary
pThe Technical Solutions Engineer at our Global Client Operations Center is key to supporting the implementation of our standard Criteo products. You'll optimize client setups, collaborate with internal teams, and continuously improve processes.
Responsibilities
- Optimize existing clients' set up
- Evaluate and resolve technical issues promptly
- Work closely with Client Focus Teams to achieve business objectives
- Implement new features and products
- Promote efficiency through process improvements and tool development
Required Skills
- Expertise in standard Criteo products
- Experience with HTML, JavaScript, XML, SQL
- Aptitude for problem-solving and collaboration
- Strong communication and interpersonal skills
- Knowledge of data analysis and technical documentation
Required Skills Explained
- Fluent English language skills, both written and spoken.
- Demonstrated experience with software languages such as HTML, JavaScript, XML, and SQL.
- A track record of collaborating effectively with internal clients.
- The ability to prioritize tasks and manage multiple projects simultaneously while resolving issues swiftly.
- Strong problem-solving skills, particularly in a fast-paced environment.
- A commitment to continuous learning and staying updated on new media trends and internet technologies.
Who is this for
pThis role is ideal for individuals with a strong technical background who enjoy working in a fast-paced environment. You should have experience collaborating with internal clients and be comfortable troubleshooting complex issues.
Why This Job is a Good Opportunity
ulliOpportunity to work with cutting-edge technology and contribute to the global success of Criteo's operations.liChances to develop leadership skills by working closely with various teams, including Commercial Teams and Client Focus In-market teams.liPotential for career growth within a dynamic and innovative company culture that values diversity and inclusion.liHybrid work model offering flexibility while staying connected to the global team.
Interview Preparation Tips
- Research Criteo's products and technology stack to understand their offerings fully.
- Prepare examples of how you have collaborated with clients or teams in a similar role, focusing on problem-solving and technical expertise.
- Highlight your ability to manage multiple tasks efficiently under tight deadlines.
- Showcase any experience you have in debugging code or resolving technical issues.
Career Growth in This Role
pThis role offers significant opportunities for career advancement as a Technical Solutions Engineer. You can progress into more specialized roles within the company, such as senior engineer positions, project management, or even leadership roles that involve overseeing teams of engineers and driving larger-scale projects.pThe position is also well-suited for those looking to pivot their career towards client-facing roles, given your strong communication skills and experience in building relationships with clients. Additionally, the continuous improvement focus means there will be regular opportunities to learn new tools and techniques, enhancing both your technical expertise and your ability to optimize processes.
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Frequently Asked Questions
What are the typical working hours?Shift timings: 01:30 PM IST to 10:30 PM IST.
Is relocation assistance provided?Relocation assistance is not provided, but we offer a hybrid work model for flexibility.
What kind of benefits are included in the package?Health benefits, wellness perks, mental health support, learning programs, and performance-based rewards.