Highlights
Freedom and responsibility in a balanced team environment with exponential growth opportunities.
Description
Job Summary
pThis role is about converting business goals into effective voice AI workflows. You’ll design, iterate, and test conversation flows while ensuring your prompts bring out the best from LLMs in a voice-first context.
Responsibilities
- Design and iterate on conversation flows and logic for voice AI agents
- Create and refine prompts that enhance LLM performance
- Evaluate, debug, and improve voicebot performance using structured test cases and success metrics
- Collaborate with cross-functional teams to align voice AI agent behavior with customer use cases
- Develop tools, prompt templates, and reusable components for efficient development scaling
Required Skills
- Prompt engineering knowledge
- Python scripting proficiency
- Data analysis using SQL
- Strong communication skills in English and Hindi
- Experience with LLMs like ChatGPT, Claude, Gemini
Required Skills Explained
- Solid understanding of Large Language Models (LLMs) including few-shot, zero-shot, role prompting, and persona shaping.
- Comfort with Python and SQL for prototyping, automating tests, and analyzing conversational data.
- Strong written and verbal communication skills in English and Hindi to effectively communicate with real users.
- A strong sense of ownership and entrepreneurial mindset to drive outcomes independently.
- Ability to analyze business requirements and translate them into effective human-like conversational agents.
Who is this for
pThis position is ideal for individuals who are passionate about AI and voice technology. You should have a knack for understanding user needs and translating them into engaging conversational agents.
Why This Job is a Good Opportunity
ulliCulturally aligned organization that prioritizes people over profits and values an inclusive environment.liOpportunity to work with a balanced team of experienced entrepreneurs backed by top investors from India and Silicon Valley.liPotential for rapid growth in a dynamic startup setting.liComprehensive healthcare benefits including physical and mental wellness support.
Interview Preparation Tips
- Practice discussing your understanding of LLMs, particularly few-shot and zero-shot prompting techniques.
- Prepare examples or case studies where you have used Python and SQL to prototype or analyze data.
- Highlight situations where you demonstrated strong communication skills in English and Hindi, especially when explaining technical concepts to non-technical stakeholders.
- Discuss times when you took ownership of a project and successfully drove it towards completion with minimal oversight.
Career Growth in This Role
pThis role offers significant opportunities for growth as it involves aligning business goals with voice AI agent behavior. You can expect to gain expertise in prompt engineering, natural language processing, and conversational UX design. The collaborative environment will allow you to work closely with cross-functional teams, enhancing your problem-solving skills and leadership abilities.pThe role also provides a platform for innovation and creativity, as you develop new tools and templates that scale development efficiently. This can lead to advanced positions in AI product management or voice technology leadership roles within the company or other tech firms.
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Skills
Frequently Asked Questions
What is the work environment like at your company?We believe in people over products, prioritizing culture and inclusivity. Our team is diverse and entrepreneurial.
Are there opportunities for professional growth?Absolutely! With our exponential growth and balanced team approach, you’ll have ample opportunities to develop your skills.
What benefits does the company offer?We provide healthcare support, both physical and mental wellness programs.