Highlights
Exposure to leading AI products, collaboration with cross-functional teams, rapid growth environment.
Description
Job Summary
pWe are seeking a talented Social Media Content Manager to join our dynamic team at Birdeye. As a key player in enhancing the online presence of our multi-location clients, you will be responsible for creating engaging content and managing their social media and review responses across multiple platforms.
Responsibilities
- Manage client portfolios including 100+ locations
- Create and deliver high-quality content on Facebook, Instagram, and Google
- Analyze and respond to customer reviews
- Collaborate with cross-functional teams for client satisfaction
Required Skills
- Social media copywriting
- Data analysis
- Creative thinking
- Attention to detail
- Project management
Required Skills Explained
- Social media copywriting: Ability to create engaging and effective content for various platforms.
- Attention to detail: Ensuring accuracy and quality in all written content and review responses.
- Cross-functional collaboration with Onboarding and Customer Success Teams: Working effectively with different teams to meet client needs and enhance satisfaction.
Who is this for
pThis role is ideal for someone with a passion for digital marketing and a knack for creating compelling content. You should have experience in managing multiple social media accounts and responding to customer feedback effectively.
Why This Job is a Good Opportunity
ulliGrowth Potential: Joining an expanding company that offers opportunities for career advancement in a rapidly growing market.liImpactful Work: Contributing directly to the success of large, multi-location brands by improving their online presence and customer engagement.liCulture of Innovation: Working with a team dedicated to excellence and innovation, where your contributions are valued and recognized.
Interview Preparation Tips
- Research Birdeye's clients: Understand the industries you will be working in to prepare relevant examples for interviews.
- PRACTICE social media copywriting samples: Be ready to demonstrate your skills through sample content creation.
- Highlight collaboration experience: Emphasize any previous work where you collaborated with cross-functional teams.
Career Growth in This Role
pThis role offers significant opportunities for career growth as you build expertise in managing multiple clients and their social media presence. With experience, you can move into higher-level positions within the company or pursue leadership roles in client management and content strategy.pBirdeye’s focus on innovation and quality means that employees have access to cutting-edge tools and technologies, which can enhance your skill set and make you a valuable asset in the industry. The expanding nature of the business also provides ample opportunities for advancement as the company grows into new markets and takes on larger clients.
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Skills
Frequently Asked Questions
What kind of clients will I be working with?You will work with clients across various industries such as Property Management, Health, Retail, Food Services, and more.
Is training provided for the role?Yes, we provide comprehensive onboarding and continuous training to help you excel in your role.
What are the working hours like?The role is full-time with flexible hours based on project needs. We offer a supportive work-life balance environment.
