Highlights
Dynamic team environment, opportunity to work with cutting-edge technology, remote work options.
Description
Job Summary
pWe are seeking a Technical Writer to join our dynamic Product Operations and Learning Team. The ideal candidate will be responsible for creating high-quality documentation and instructional videos for Epicor products, ensuring that customers have the necessary resources to effectively utilize our solutions.
Responsibilities
- Develop and maintain comprehensive documentation including implementation guides and user manuals.
- Create clear and concise instructional videos explaining technical concepts in a simple manner.
- Collaborate with cross-functional teams, including R&D, Business Analysts, and QA Testers to ensure thorough product documentation.
- Support multiple projects simultaneously, ensuring timely delivery of all necessary documentation.
Required Skills
- Technical Writing
- Video Editing
- Microsoft Suite Proficiency
- Attention to Detail
- Communication Skills
Required Skills Explained
- Technical Writing: Proficiency in creating clear, concise, and accurate technical documentation.
- Instructional Design: Ability to create engaging instructional videos that help users understand complex concepts.
- Project Management: Capability to manage multiple projects simultaneously while ensuring timely completion of tasks.
- Communication Skills: Excellent verbal and written communication skills to explain technical details in a simple manner.
- Attention to Detail: A keen eye for detail to ensure the accuracy and quality of all documentation and videos produced.
Who is this for
pThis role is ideal for a recent graduate with a degree in Technical Writing, Education, or Instructional Design. Experience in creating instructional videos and working on multiple projects simultaneously will be highly beneficial.
Why This Job is a Good Opportunity
ulliOpportunity to Work with Cutting-Edge Technology: Be part of the Product Operations and Learning Team that works on Epicor products, which are used by numerous businesses worldwide.liDiverse Projects: Engage in various types of documentation including implementation guides, user guides, how-to articles, and process walkthroughs.liCollaboration with Cross-Functional Teams: Work closely with R&D, Business Analysts, Developers, QA Testers, and other stakeholders to ensure comprehensive product support.liPotential for Skill Development: Continuously improve your technical writing skills by learning from industry experts and working on diverse projects.
Interview Preparation Tips
- Understand the Job Requirements: Familiarize yourself with the job description, key responsibilities, and necessary qualifications mentioned in the job listing.
- Showcase Your Writing Samples: Prepare relevant writing samples or links to your previous work that demonstrate your technical writing skills and experience creating instructional videos.
- Practice Communication Skills: Be prepared to discuss how you can effectively communicate complex technical information to non-technical audiences.
- Highlight Cross-Functional Collaboration: Provide examples of successful collaborations with teams from different departments, showcasing your ability to work in a team environment.
Career Growth in This Role
pGrowth within this role is significant as you can advance into more specialized technical writing positions or move towards leadership roles overseeing larger documentation and instructional video projects. The opportunity to collaborate across various teams also provides a platform for learning new skills and expanding your professional network.pEpicor offers training programs, mentorship, and continuous support to help employees develop their careers. This role can serve as a stepping stone to senior technical writing positions or even transition into roles such as content manager or instructional designer within the organization.
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Skills
Frequently Asked Questions
What kind of documents will I be creating?You will create implementation guides, user manuals, how-to articles, and instructional videos for our products.
Is remote work an option?Yes, we offer flexible working arrangements to accommodate the needs of our employees.
What kind of training will I receive?Epicor provides comprehensive training and mentorship programs to ensure you succeed in your role.
