Highlights
Dynamic work environment, mentorship from industry experts, career growth opportunities.
Description
Job Summary
pWe are seeking a detail-oriented E-commerce Operations Assistant to join our dynamic team in Thalassery. As an integral part of our operations, you will support both digital and physical aspects of our D2C fashion brand.
Responsibilities
- Assist with backend operations on marketplaces like Amazon and Noon.
- Update product listings and descriptions accurately.
- Monitor order queues and print shipping labels.
- Ensure stock accuracy by cross-checking physical inventory.
- Aid in quality checks of garments before dispatch.
- Package orders meticulously according to brand standards.
- Welcome and assist customers at our Thalassery experience center.
- Maintain the store's cleanliness and visual merchandising.
Required Skills
- Excel proficiency
- Data entry skills
- Digital marketplace knowledge
- Attention to detail
- Customer service experience
Required Skills Explained
- Microsoft Excel / Google Sheets: Essential for data entry, sorting, and tracking lists.
- Attention to Detail: Critical for ensuring accuracy in product listings, order processing, and physical stock management.
- Proactive Problem-Solving: Required to handle issues like stock discrepancies and customer returns efficiently.
Who is this for
pThis role suits individuals with a passion for e-commerce and fashion, who are eager to learn about end-to-end operations in a premium brand setting. Ideal candidates will be detail-oriented and able to work both remotely and on-site.
Why This Job is a Good Opportunity
ulliEnd-to-End E-commerce Experience: Gain comprehensive skills across digital and physical operations in an e-commerce setting.liMentorship from Experts: Learn directly from experienced professionals in fashion and e-commerce growth.liPremium Working Environment: Work in a clean, professional, and premium environment that reflects the brand's ethos.
Interview Preparation Tips
- Highlight Your Technical Skills: Emphasize your proficiency in Microsoft Excel/Google Sheets and attention to detail during the interview.
- Prepare Examples of Problem-Solving: Be ready to discuss instances where you have handled complex problems in a previous role.
- Research the Brand: Understand the brand's mission, products, and market position to demonstrate genuine interest.
Career Growth in This Role
pThis role offers a clear path for growth as the company expands into international markets. You will gain valuable experience that can lead to advanced positions such as E-commerce Manager or Operations Supervisor. The hands-on exposure to both digital and physical operations provides a unique opportunity to develop a well-rounded skill set.
Explore More Opportunities
Skills
Frequently Asked Questions
What kind of experience do I need?A background in e-commerce or customer service, and basic proficiency in Excel is preferred.
Is on-site work required?Yes, you will need to be based in Thalassery for regular office hours.
What are the benefits of this role?Paid time off, sick leave, and clear career growth opportunities within the brand.
